Tag Archive for folksy wisdom

Attention, Attention Controls Errors, Cognitive Blindness, Conceptual Design, Cultural Bias, Featured, Flow, Interaction Design, Interface Design, Mental Model Traps, Perceptual Focus Errors, Pipsqueak Articles, Product Design Strategy, Users, Working Memory

Multitasking Myth

by  • 

I’ve been noticing a lot of praise and demand for mutlitaskers: “We are looking for a talented individual who is [insert a laundry list of qualifications here] and is also a great multitasker!” or “Women are naturally better at multitasking.” or “Not only is he gifted, but he is able to work on all these projects simultaneously. If only we had a dozen more just like him!” (—probably just to get anything done!) The interesting aspect of this increased demand for multitasking is the rise of ADHD diagnosis. So I thought it would be an interesting exercise to pin down what exactly is being praised and diagnosed. A Curious Case of ADHD Let’s start with formal diagnostic criteria for ADHD (attention deficit hyperactivity disorder). What are the symptoms of ADHD? Below is a list of attributes that is adapted from the Diagnostic and Statistical Manual of Mental Disorders 4th ed. (DSM-IV). When you read this list the first time, imagine an eight year old boy trapped in an elementary classroom. On the second reading, consider an 80-year-old woman in a nursing home. On the third, visualize a soldier just back from Afghanistan. And finally, when you read the list for…

Read more →

Anchoring Errors, Background Knowledge Errors, Causal Net Problems, Diagnostic Errors, Errors, Mental Model Traps, Pipsqueak Articles

Alternative Medicine, Placebos, and Rasputin

by  • 

In the last few weeks there has been several articles and studies published on the effectiveness of alternative medicines and placebos: “Placebos Help Patients Even Without Faking It, Scientists Say“; “Sugar Pills Help, Even When Patients are Aware of Them“; and “Alternative remedies ‘dangerous’ for kids says report“; “Doctors warn over homeopathic ‘vaccines’“. The gist of these beliefs derives from several factors: People Tend to Get Better: most of us get well over time even without medical intervention. Colds pass; flues do too. Most infections heal with time without the aid of antibiotics. Evolution have provided the human race with a great immune system. Medicine helps, we get better faster with treatment. But in most cases, we survive. So when you hear someone recommend an alternative medicine and predict that a cold will go away in three days, chances are you will get better. And over time, we the people develop p-prims (folksy wisdoms) that link health with alternative tratments. “Natural Chemicals” p-Prims: there is a strong belief among industrialized societies, at the present time, that “natural” is better for us than “artificial”. There are many sources of this belief, too many to cover in this short article. And somehow,…

Read more →

Conceptual Design, Contributor, Cultural Differences, Interaction Design, Interface Design

Dating by blood type in Japan

by  • 

Buerk, R. (2010). “Dating by blood type in Japan.” BBC News. Retrieved on 3 October, 2010: http://news.bbc.co.uk/2/hi/8646236.stm People in most parts of the world do not think about their blood group much, unless they have an operation or an accident and need a transfusion. But in Japan, whether someone is A, B, O or AB is a topic of everyday conversation. There is a widespread belief that blood type determines personality, with implications for life, work and love. Interest in blood type is widespread in Japan, particularly which combinations are best for romance. Women’s magazines run scores of articles on the subject, which has also inspired best-selling self-help books. There are employers who are discriminating against prospective candidates by asking about their blood type. A term for such behavior in Japan is burahara, which translates as blood group harassment. The preoccupation with blood ultimately dates back to theories of eugenics during the inter-war years. Stripped of its racial overtones, the idea emerged again in the 1970s. Now, blood typecasting is as common as horoscopes in the West, with the whiff of science—although dubious—giving it added credibility. Scientists regularly debunk the blood group theory but it retains its hold—some believe because,…

Read more →

Background Knowledge, Background Knowledge Errors, Contributor, Errors, Interaction Design, Interface Design, Mental Model Traps, Product Design Strategy, Scaffolding, Users

More is always better – Or so most think!

by  • 

Tugend, A., (2010). “For the Dishwasher’s Sake, Go Easy on the Detergent.” NY Times Online. Visited on November 04, 2010: http://www.nytimes.com/2010/03/13/your-money/13shortcuts.html   If dishwashers do not seem to be doing their job or if your clothes are not coming out as soft as you’d like them to, or if these machines break down easily, it is most likely due to “user error.” We throw in multiple fabric softener sheets because more is better. More isn’t better in this case! The excess sheets liquefy when the dryer gets hot and gum up the dryer. Most people use ten to fifteen times the amount of soap they need. This excess soap is detrimental to the life of the machines.   This article has some clear implications for interaction and interface design.  User errors are likely to happen. Even if you have a manual with detailed instructions, the chances of somebody reading that manual are very slim. Even if they read it, they are still likely to err. How can design inculcate the right usage in the user? In this case, what can design do to prevent errors resulting from the ‘More is better’ p-prim?    Possible Interaction Design Solutions: Solutions could be…

Read more →

Conceptual Design, Contributor, Cultural Differences, Interaction Design, Interface Design

Chinese companies ‘rent’ white foreigners

by  • 

Farrar, L. (2010). “Chinese companies ‘rent’ white foreigners.” CNN. Retrieved on 3 October, 2010: http://www.cnn.com/2010/BUSINESS/06/29/china.rent.white.people/index.html In China, white people can be rented. Chinese companies are willing to pay high prices for fair-faced foreigners to join them as fake employees or business partners. To have a few foreigners hanging around means a company has prestige, money and the increasingly crucial connections — real or not — to businesses abroad. The requirements for these jobs are simple: Be white. Do not speak any Chinese, or really speak at all, unless asked. Pretend like you just got off of an airplane yesterday. Those who go for such gigs tend to be unemployed actors or models, part-time English teachers or other expats looking to earn a few extra bucks. Often they are jobs at a second- or third-tier city, where the presence of pale-faced foreigners is needed to impress local officials, secure a contract or simply to fulfill a claim of being international. Occasionally, these jobs can go awry. A company can hire a white foreigner, swindle millions of yuan out of their clients , and after police shows up tell that the white guy was the one really in charge, White women are…

Read more →

Attention, Contributor, Flow, Interaction Design, Long Term Memory

Re “Forget What You Know About Good Study Habits”

by  • 

Carey, B. (2010). “Forget What You Know About Good Study Habits.” New York Times Online. Retrieved on 26 October, 2010: http://www.nytimes.com/2010/09/07/health/views/07mind.html The main topic of this article is to dispel a few beliefs about effective study habits. According to this article, research has clearly demonstrated that we don’t have credible evidence for the utility of popular learning-style approaches that we follow. The article also outlines a few simple techniques that can reliably improve how much we learn from studying. Personally, I wish I read this article when I was a full time student as it might have helped me to be a better learner. Conceptual Design: With each of us having specific learning styles, a designer for a learning product can build a system that adopts to our learning styles. For example a system can test its users and determine their learning style and focus on a approach that might make the user learn faster and better. If the learning is tough, learners (Students) might lose interest and motivation. So effective approaches of learning such as variability in setting and materials must be used to improve learnability and retention.  Such design approaches would make learning easy and engage the users…

Read more →

Conceptual Design, Contributor, Errors, Interaction Design, Interface Design

On “Keeping Kids Safe From the Wrong Dangers” by Belkin

by  • 

Belkin, L. (2010). “Keeping Kids Safe From the Wrong Dangers” New York Times Online. Retrieved on October 6, 2010: http://www.nytimes.com/2010/09/19/weekinreview/19belkin.html?_r=1 Summary: Belkin puts the spotlight on the somewhat irrational behaviors of parents when it comes to protecting their children. With the best of intentions, they worry about kidnapping, school snipers, terrorist, dangerous strangers and drugs, while the most likely things to cause children harm are car accidents, homicide (usually at the hands of someone they know), child abuse, suicide and drowning. So why are parents constantly overestimating rare dangers while underestimating common ones? The author makes the point that evolution may have something to do with it in that our brains are not designed to process abstract or long-term risk, but rather to react to an immediate dangers for instance represented by a sound and make a determination of whether not it presents a danger. In today’s fast-paced world where we are bombarded with all kinds of worst case scenarios and sensationalism, our sense of proportions gets distorted. So, we end up driving our kids to play-dates, when a walk on their own may have been better both health and safety wise. User Groups: So how can parents make more…

Read more →