Welcome to Interfaces.com

This blog is dedicated to product design issues.

I hope this online collection of notes would prove valuable not only to me but to all students and colleagues looking to develop innovating and interesting products. This site focuses on product design, conceptual design, interaction design, interface design, and failure analysis.

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Product Design Strategy

2013 Think Tank Presentation on Socio-Technical System Design

May 20, 2013
2013 Think Tank Presentation on Socio-Technical System Design

I’m about to leave for Washington D.C. for a Think Tank on Citizen Engagement in Biomedical Research. I have only five minutes to talk during the introductory speed geeking event, where all of us get to know about each other and each other’s projects. I’m going there to talk about our lessons learned from...
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Do you remember Gardol?

May 7, 2013
Do you remember Gardol?

Do you know what Gardol is? Unless you are close to retiring, probably not… So here’s a bit of background: Gardol is sodium lauroyl sarcosinate — not a very harmonious sounding chemical. I’m guessing Gardol was a clever marketing trick of combining the words “Guard” and “All”, relying on the phonetic combination to drive...
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Daniel Kahneman, Customer Service, and Perception of Quality

April 9, 2013
Daniel Kahneman, Customer Service, and Perception of Quality

Last week, we went to listen to a talk by Daniel Kahneman and by coincidence I’ve just finished reading his book, Thinking Fast and Slow, just a few months ago. The ideas in the book are amazing and worth a read (it would be great if the two academic papers included in the back...
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Extreme Hypocrisy

April 7, 2013
Extreme Hypocrisy

On the same day as I read about Gul Meena — a 17 year old Pakistani girl who was almost killed and severely maimed by her own brother — I bought a pair of skinny jeans. When I got home, I noticed they were made in Pakistan. I think I don’t need to say...
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The Tone and the Interface

March 28, 2013
The Tone and the Interface

I just returned from a brief visit to The Hague and Amsterdam. When in a foreign country encountering an unfamiliar language, it’s easy to focus on the visual presentation of content since the linguistic portion of the presentation is unavailable for processing. People who can read can’t help but do so when presented with...
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Perceptual Blindness in Design

March 11, 2013
Perceptual Blindness in Design

It is not always users that fail to see some particularly “cool” aspect of design, failure to notice which leads to failure in product use. Designers are people too and are just as prone to cultural and perceptual blindness — total inability to notice additional (sexual) meanings hidden in their designs. Below are examples...
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Forgetting by Design

February 27, 2013
Forgetting by Design

I get a lot of email forwards…don’t we all? And just the other day I got one that I have seen many times already over the past few years… Usually, you look, you smirk, you move on. But this time, the photo got me thinking: that poor kid — he has no memory of...
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Pipsqueak Articles

Cultural Differences or Child Abuse

Cultural Differences or Child Abuse

We view the world through our own personal and cultural filter. We can’t help but do that. But put us in another cultural frame...
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Ambiguity of Natural Language and Computer Language Interpretation

Bad Cop Good Cop Language Abmiguity

In his book “The Stuff of Thought: Language as a Window into Human Nature”, Steven Pinker gave the following defense of language ambiguity: Imagine...
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Press Release: World’s Tech Elite Named to Interaction-Design.org Board

Press Release: World’s Tech Elite Named to Interaction-Design.org Board

Today the Interaction Design Foundation, the IDF, has announced its new executive board. The executive board includes Don Norman; Bill Buxton, Principal Researcher at...
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Task Analysis and Product Design

Task Analysis and Product Design

Imagine your were given an assignment to develop a product that could help people eat healthy. How would you go about creating such a...
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Going Potty…or iPotty!

Going Potty…or iPotty!

An iPotty App for kids learning to use a toilet: And here’s a bit for an older audience: Would it have worked if the...
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Musings on Failure in School

Musings on Failure in School

The Math Obstacle In the past few years, reports came out showing strong correlation between failing Algebra and graduation rates — if a kid...
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25 Awesome Quotes, 11 Ways, 10 Hateful Things, 8 Steps, 7 Reflections, 5 Hard Facts, 3 Reasons Why, 2 Questions, and 1 Mistake

5 second test

The latest in the professional social media writing is the creation of lists. Sing it with me: 25 Awesome Quotes 11 Secrets & 11...
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Kurisumasu ni wa kentakkii!

Kurisumasu ni wa kentakkii!

Who would have thought that our KFC fried chicken would be an object of desire in Japan? But perhaps all it takes is some...
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UCLA Law Forum: Discuss International Criminal Law

UCLA Human Rights and International Criminal Law Forum Logo

UCLA School of Law and International Criminal Court's Office of the Prosecutor partnered together to create UCLA Law Forum—a place to discuss international law issues. My company, Pipsqueak Productions, designed and developed the site. Please join the debate! UCLALawForum.com.

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Tim and Nick Werby with DRIPS Prototypes

DRIPS project — stands for Deep Root Irrigation and Precipitation System — is a simple device that collects atmospheric water and delivers it to the roots of plants below the evaporation layer. My sons, Tim and Nick Werby, designed and developed the idea and the site. DRIPSproject.

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Cost of Chicken Project is a crowdmapping project that tracks the true costs of food around the world. Most data points are contributed by kids. My sons, Tim and Nick Werby, designed and developed the idea and the site. Please visit their site and contribute the data points from your area. Cost of Chicken.