Murphy, C. (2010). “Young More Lonely Than The Old,” BBC News. Retrieved on 2010/05/25. http://news.bbc.co.uk/go/pr/fr/-/2/hi/health/8701763.stm Summary: Clare Murphy suggests the young tend to feel lonelier than the old in the UK. What does the article mean by ‘lonely,’ and what are the factors that contribute to Britain’s youth to feel such an emotion? England’s elderly and youth feel two different types of loneliness. Elderly loneliness derives from the isolation caused by the decomposition of the nuclear family, as well as long life expectancy. Youth loneliness is caused by modern day living. Today, more focus is placed on careers rather than on the public community. Thus, individuals exert more energy into their work than into building community ties. Social network sites, a technology invention of the youth’s era, incredibly connect hundreds and thousands of people across the globe. Communication through these sites, however, does not produce the same satisfaction of face to face interaction. Thus, one may find they have a plethora of friends on their social network site, but very few that they can have a person to person contact with. Lastly, urban planning greatly affects how social is a community. The urban planning of London encourages a far lesser…
Ethnographic & User Data
Conceptual Design, Contributor, Errors, Ethnographic & User Data, Interaction Design, Scaffolding, Users
On ‘Feeling Grumpy Is “Good for You”‘
by Maria L •
BBC Staff (November 5th, 2009). “Feeling Grumpy Is «Good for You»” Retrieved 26th June, 2010. http://news.bbc.co.uk/2/hi/8339647.stm Summary: Being grumpy can enable us to access an entirely different range of skills apparently. According to Professor Joe Forgas, an Australian researcher at the University of New South Wales, «Negative moods trigger more attentive, careful thinking, paying greater attention to the external world». He conducted a series of experiments with a random group of people, asking them to watch a random collection of movies while simultaneously imagining an instance in their life that made them happy or sad, hence affecting their mood. He then ran a series of tests on the subjects, ranging from simple observational skills to judging the truth of myths and urban legends to see what effect the mood would have on their performance. The results supported Forgas’s theory:- those in a bad mood were able to communicate better and made fewer mistakes than those in a good mood. Test results also showed that sad people were better able to state their cases through written arguments, supporting the Professor’s theory that «whereas positive mood seems to promote creativity, flexibility, co-operation and reliance on mental shortcuts, negative moods trigger more attentive,…
Background Knowledge, Background Knowledge Errors, Cognitive Blindness, Contributor, Cultural Bias, Cultural Differences, Diagnostic Errors, Ethnographic & User Data, Interface Design, Mental Model Traps, Product Design Strategy, Users
A Curiously French Complaint
by Cecilia •
Kirby, E. (2008). “ A Curiously French Complaint,” BBC News. Retrieved on 2008/12/13. http://news.bbc.co.uk/go/pr/fr/-/2/hi/programmes/from_our_own_correspondent/7779126.stm Summary: This article focuses on the cultural differences between the French and British populations in regards to their medical care. Each culture has their own script of understanding, which people rely to set their expectations during a medical crisis. The author Emma experienced a cultural ‘shock’ during her first encounter with a French doctor due to her vastly different set of expectations. She visits a doctor in France due to the severity of a sore throat, where she is “diagnosed with a severe lung infection, mild asthma and had in my hand a prescription for six different types of medicine, an appointment at the local hospital’s radiology department and an emergency referral to a specialist in pulmonary disease (article).” Upon her return to Britain a few days later, she visits her family physician, who within a few minutes diagnoses her with only a ‘common cold.’ Her article then explains how the French expect a much more sever diagnosis to support their physical suffering. France is also the leading country of consumers who take prescription medications. While in England, there’s a more ‘keep a stiff upper lip’…
Conceptual Design, Contributor, Cultural Differences, Ethnographic & User Data, Interaction Design, Interface Design, Perception, Product Design Strategy
On “‘Ringtone Therapy’ Sweeping Mobile Phone-Mad Japan” by Buerk
by Anne •
Buerk, R. (2010). “Ringtone Therapy Sweeping Mobile Phone-Mad Japan.” Retrieved 23. August, 2010: http://news.bbc.co.uk/1/hi/world/asia-pacific/8591845.stmhttp://news.bbc.co.uk/1/hi/world/asia-pacific/8591845.stm Summary: Buerk lets the world in on a new craze sweeping across Japan—a country known for being on the frontier of technological innovation. What’s the craze? Ring-tone therapy! The Japan Ring Tone Laboratory run by Matsumi Suzuki is producing ring-tones which they claim have therapeutic uses. One such tone touts the ability to dislodge pollen from a user’s nose by holding the handset to the nose while the ring-tone plays, another can help one lose weight, and another helps insomniacs fall asleep. Index, Japan’s mobile phone content provider acknowledges there is no proof that these therapeutic ring-tones actually work, but they note that people must believe in their effectiveness due to the large amount of downloads. The therapeutic ring-tone works by playing a tone emitted from the handset of the cell-phone. Depending on the ring-tone the therapeutic effect is different. If one has allergy problems, they can download and play a ring tone, place it up to their nose and it will in principle dislodge the pollen from the nose, reducing allergy symptoms. If one is having sleeping problems, another ring-tone once downloaded onto the cell…
Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Interface Design, Users
Study: Long Road to Adulthood Is Growing Even Longer
by Theresa Bruketta •
Cohen, P. (2010). “Long Road to Adulthood Is Growing Even Longer.” The New York Times. Retrieved on 23 June, 2010. http://www.nytimes.com/2010/06/13/us/13generations.html Summary: Recent studies and surveys reveal the shift to adulthood in the United States is occurring later in life and that traditional markers of such a transition are also being reconsidered. Finishing one’s education, becoming financially independent – these milestones are still associated with people in their late teens and early twenties. However this article suggests these milestones, for many people, are now not being met even in their 20s or 30s. Marriage and having children are happening much later in life on average or are not happening at all. While getting married or having children is now more commonly viewed as a lifestyle choice, pursuing higher education is more common than ever before. Pursuing more education and professional opportunities are cited as factors in causing this shift. As the average age for one’s first marriage has shot up across all ethnic and income groups, the number of children born outside of marriage is at 40 percent, up from 28 percent in 1990 showing that this shift is broad and it’s redefining adulthood not only in terms of when…
Cognitive Blindness, Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Interface Design
Women Easier to ‘Read’ Than Men
by Valerin •
BBC Staff. (2009). “Women’s Traits ‘Written on Face’.” BBC News. Retrieved on 22 June, 2010. http://news.bbc.co.uk/2/hi/uk_news/scotland/glasgow_and_west/7884223.stm Summary: This article is about the findings of a Glasgow University and New Scientist study carried out by Dr. Rob Jenkins of Glasgow University and Professor Richard Wiseman of the University of Hertfordshire. The study examined the extent to which personality traits could be identified from people’s facial features. The results suggest that women’s personality traits can be more easily identified via facial features than men’s personality traits. These results were surprising (Dr. Jenkins is quoted as saying “We did not expect there to be such a big difference between the sexes.”) and may offer some insight for future research on the link between a person’s physical appearance and his/her personality. Over 1,000 New Scientist readers participated in the study which consisted of a photograph (in which, like a passport photo, the participant is looking directly at the camera) submission and an online personality questionnaire listing four personality dimensions: lucky, humorous, religious, and trustworthy. Participants rated how they believed they fit into the four personality dimensions, and the extremes of these ratings (for example, those who are “very lucky” and “very unlucky”) were identified and grouped…
Cognitive Blindness, Contributor, Ethnographic & User Data, Interface Design
On Skin Color and Pain Empathy
by Sara.Rahiman •
Mann, D. (2010). “Skin Color Affects Ability to Empathize with Pain.” CNN.com. Retrieved on 23 June 2010: http://edition.cnn.com/2010/HEALTH/05/27/race.empathy/index.html?hpt=C2 An article written by Denise Mann, Skin color affects ability to empathize with pain”, raises some controversial questions around race. According to Mann’s article Neuroscience research has demonstrated that humans are hardwired to feel another person’s pain. For example when someone stumps their toe or fall, people reacts in ways as if they felt the other person’s pain. A study conducted in Italy argues that people feel less empathy for some that has different skin tone. Researchers have found that one reaction to another person’s pain can be racially subjective. Can race really play a role in pain empathy? The study monitored people’s nervous systems activity by tracking heart rates and sweat gland activity when they were watching clips of white and black hands being pricked by needles. The finding was that observers reacted more to the pain of someone with the same skin tone. The experiment was also used on a purple hand in which participants empathize with more than they did with a hand from another race. The author takes these claims and applies it to how medical practitioners may…