Contributor

Over the years, my students write blog entrees as part of their classwork. These contributing blogs tend to review articles with an eye for product design recommendations.

Changing Profiles: The Missing Edit Button

  Social media sites such as Facebook, LinkedIn, and Twitter have changed the nature of digital identities. The anonymous or pseudonymous online profiles of the 90s have been eschewed for real and “verified” identities. However, why do websites force us to conform to variables that describe our identities according to inflexible database fields? Identities are fluid by nature and change over time. We adopt nicknames and change them. We marry and change our surnames. We remarry and change them again. We endure ordeals in life and change our names to distance ourselves from threatening people or violent events. We change our names to avoid responsibilities. We even play with identity and names as an expressive art form. Though government agencies are adept at tracking the various forms of our identities, the common social media and web services that we use daily are not so willing. For example, Facebook has name standards. Their standards limit personal expression. They encourage people to use “real names” but names are subjective and contextual. In fact, the California law that governs identity recognizes that a name others use for you, even if not your “real name” can be legally valid. Furthermore, the “usage method” of the…

The Post-Password Era Begins

In November of 2012, Wired Magazine wrote a cover story titled, “Kill the Password,” in which Mat Honan retold how hackers stole his identity and hijacked his social media accounts. After some research, Honan shared just how easy it is for hackers to steal passwords, often with some fairly low-tech methods. Fast forward to October 9, 2013, when Adobe Systems emailed its users that hackers had stolen encrypted user passwords. However, the fact that Adobe was hacked wasn’t the problem. The email was sent to call attention to the real problem: “We recommend that you also change your password on any website where you use the same user ID or password.” Yikes! How many web-based accounts do I have that use the same user name? In January of 2012, I began documenting all the web-based accounts I use. 66 of 167 web accounts use the same user name. 40 use another. How many use the same password? Coincidentally, 66 use the same password. Despite how obviously vulnerable I am, I might have been complacent enough to ignore my own security negligence had two more Internet companies not emailed me about Adobe’s password breach. On November 16, Eventbrite emailed me to recommend that I change my password on their site because…

Writing for App Development

In the world of business, the writing process is often ignored. Complete thoughts are shortened to bullet points. Proofreading is considered a luxury, resulting in spelling errors or missing words. Content requirements go overlooked. This video for a large healthcare nonprofit started with a great vision and the outline of a several unique stories. The director created story boards with captions describing each scene but since there were no speaking parts in the video, a script was never written. The models in the video were merely supporting characters to the story’s real stars: the mobile apps. We used the app development process as a proxy for the writing process. The “script” was written into wireframes. However, the words that appeared on the mobile devices needed to be written as a separate document. But because a writing process was not followed, copywriting was done directly in the wireframes, resulting in overly complex wireframes in a format that was inaccessible to the producers. Too often, producers are more concerned with headlines and big pictures, not details. But just as in any app development process, each button needs a label, each alert needs a message, each form field needs a caption, each instruction needs…

Haptics and the Uniformity of Gloss

For an introduction into the science of haptics, the article, “Primal, Acute and Easily Duped: Our Sense of Touch,” provided great examples about the accuracy and fallibility of our sense of touch. However, the proliferation of touch-sensitive input devices over the past 4 years since it was written didn’t provide the author with any insight into their pending popularity, or the effect they would have on our fingertips. If our fingertips can feel a bump the thickness of one micron, imagine the sensitivity they have even as they slide over a touch-sensitive glass tablet, a glossy plastic mouse, or an anodized smooth track pad. The more our fingertips are required to touch, drag, swipe, and pinch, even over smooth surfaces, the more abrasive those surfaces become over time and the more those subtle abrasions wear on our skin. Glass becomes scratched, plastic becomes scuffed, and biological stains build up on anodized aluminum along with all other surfaces. The point being that these smooth surfaces end up hurting, if not annoying, our fingertips over time. If the fingertips are the equivalent of the fovea of our eyes, why subject ourselves to these increasingly painful disturbances and not return to using an…